Managing volunteers can be a fun and rewarding experience. However, it can also get really messy really quickly. Therefore, it’s important to set clear and well defined expectations early on. Additionally, not all volunteers were created equally. Some folks may need a little more hand holding than others. Remember to practice anti-racism in your relationships when managing all staff and volunteers. We’re each coming to the table with different experiences, skillsets, ambitions, and abilities.
Below are 10 tips for managing volunteers more effectively:
1. Clear Communication
Ensure all instructions and expectations are clearly communicated to your volunteers. Using multiple channels like email, text, and face-to-face briefings ensures that everyone is on the same page.
2. Well-Defined Roles
Assign specific roles to volunteers based on their strengths and interests. Clearly defined roles with clearly defined tasks helps prevent confusion and ensures a smooth operation.
3. Training and Orientation
Provide necessary training and orientation sessions for volunteers. This doesn’t always have to be formal; a simple walkthrough or demonstration might be enough. Start with the absolute basics and don’t assume anyone’s experience or comfort level with the tools and skills they need to know.
4. Flexibility
Be flexible with scheduling and responsibilities. Volunteers are offering their time freely, so accommodating their schedules when possible can increase satisfaction and retention.
5. Recognition and Appreciation
Acknowledge their hard work and dedication. Recognition can be as simple as a public thank you, certificates, or small tokens of appreciation.
6. Feedback Mechanism
Have a system in place for volunteers to provide feedback about the events and actions you are leading. This can help identify areas for improvement and help ensure your volunteers feel valued.
7. Build a Community
Encourage camaraderie among volunteers. Fostering a sense of community, and creating spaces for volunteers to connect socially, can make the experience more enjoyable and increase the likelihood of them volunteering again.
8. Supply Necessary Resources
Ensure volunteers have all the tools and resources they need to perform their tasks efficiently. Lack of resources can lead to frustration and hinder their ability to help.
9. Emergency Preparedness
Prepare your volunteers for any emergencies. Brief them on emergency procedures and ensure they know who to contact in different scenarios.
10. Stay Positive and Supportive
Lead by example with a positive attitude. Support your volunteers by being available and approachable. Your positivity will reflect on their performance and overall experience.
